Barbara Glanz, CSP

"Never believe that a few caring people can't change the world. For indeed, that's all who ever have." Margaret Mead

Barbara Glanz, CSP (Certified Speaking Professional)
Member of the National Speakers Association Board of Directors 2002-2005

EXPERT IN: Motivation and Retention, Customer Service, Work/Life Balance, Change
PERSONAL MOTTO: "Spreading Contagious Enthusiasm tm"
BRAND: "The Employee Motivation Expert--Building Cultures Where People CARE"

Speaker, Consultant, Author of:

• 180 Ways to Spread Contagious Enthusiasm.
• The Simple Truths of Service - Inspired by Johnny the Bagger.
• Balancing Acts: More Than 250 Guilt-free, Creative Ideas to Blend your Work and your Life
• Handle with CARE--Motivating and Retaining Employees
• CARE Packages for the Workplace--Dozens of Little Things You Can Do to Regenerate Spirit at Work
• CARE Packages for the Home--Dozens of Ways to Regenerate Spirit Where You Live
• The Creative Communicator--399 Ways to Make Your Business Communications Meaningful & Inspiring
• Building Customer Loyalty--How YOU Can Keep Customers Returning

• The Simple Truths of Service
• GEM tm - Glanz Motivation Survey
• Employee Retention and Motivation
• Regenerating Spirit in the Workplace
• Customer and Employee Loyalty
• Blending Work and Family
• Creative Communication
• Adult Learning

Please visit the Speaker's website: www.barbaraglanz.com for detailed program descriptions