Sandy Geroux

Speaker and author Sandy Geroux is an award-winning salesperson and entrepreneur. From administrative professional, to systems analyst, to desktop publishing company owner, to top-producing REALTOR®, Sandy has taken a circuitous route to professional speaking that uniquely qualifies her to speak to widely varying groups on effective risk-taking, goal-setting and achievement, sales and customer service.

Effective Risk-Taking

As a society, we’re too often taught to avoid risks and focus on "playing it safe." What we’re not taught is that some level of risk is necessary in order to progress forward, nor are we taught what this level is, how to gauge and leverage it for success, or the high cost of "playing it safe". One of Sandy’s most requested programs (No Risk, No Reward) is designed to help attendees create breakthrough performance by learning to think differently about taking risks, discovering factors they will face when deciding to take risks, and principles to follow to achieve their goals and gain buy-in from others. Sandy shares personal experience and the experiences of others who have escaped the trap of "playing it safe" to inspire attendees to think more creatively about taking personal and professional risks.

Goal-Setting & Achievement

Another much-requested topic is entitled It’s My Dream And Who Am I To Stop Me. This highly motivational program on goal-setting and achievement focuses on the mindsets and habits of high achievers, effective goal-setting techniques and inspiring stories in order to help her audiences move from their current stage in life to the life of their dreams.

Customer Service

In her customer service programs, Sandy helps employees, managers and supervisors discover how to create exceptional experiences for both internal and external customers by focusing on the WOW factor: "Will I Or Won’t I?" ("Will I Or Won’t I, at this moment, do what needs to be done to serve this customer, whether making an extra effort, going out of my way to get answers, or simply letting them vent, focusing on solutions to their issues?"). Her signature story, "Victor's Values," touches people's hearts and shows them how seemingly insignificant action on our part can make a monumental difference in someone else's life.

Through her use of storytelling and humor, as well as song (yes, Sandy is also a singer who includes humorous song parodies and inspiring songs in her programs!), she breaks down barriers and:

• Inspires individuals toward higher personal and professional productivity and performance;
• Provides associations with inspiring keynotes, general sessions and breakout programs for their attendees;
• Helps companies improve customer service performance by helping improve employees’ ownership of the organization’s success, sparking their creativity and dramatically improving their commitment to customer loyalty; and
• Shows entrepreneurs and sales professionals how to boost sales by focusing on making it easy for customers to do business with them, small actions that achieve big results and the importance of consistency and systemizing their businesses;
• basically, she helps others achieve their dreams!

Why hire Sandy?

Sandy's dynamic and down-to-earth speaking style has been described by those who have attended her programs as enthusiastic, energetic, extremely motivating and empowering! In addition to her interactive exercises and no-nonsense content, in which she "gives it to them straight," they also love the fun she brings to her programs with her sense of humor, songs and personal story-telling style.

Sandy's Topics:

• The Risk Not Taken: Often the Risks We Don't Take Cost Us More! (appropriate and effective risk-taking)
• It's My Dream...And Who Am I To Stop Me (goal-setting & achievement)
• Will I Or Won't I? Creating the WOW for Your Customers (customer service)
• What's Your Slogo? (creative branding and promotion)
• small investment... BIG RETURN (little things you can do every day to boost your business)
• Get the Knowledge Out of Technology (technology for real estate professionals)

Very few speakers can step in on short notice and do such an incredible presentation, much less one that is tailor-made to us. What an awesome job! On behalf of all the NALS members and myself personally - thank you so much for stirring us with your presentation. I seriously do hope that you will come back to us in the future. - Tammy Shatwell-Mullins, Executive Director, NALS…the association for legal professionals

Thank you so much for your keynote speech at The World Bank's Latin America and the Caribbean Regional ACS 2004 Learning Forum. We received so many positive comments from staff who attended your presentation that I really wanted to share some of them with you. Many people said that your enthusiasm put them in the right frame of mind for the rest of the forum because they gained a very positive perspective from what you had to say, and because of it they gained much more from the other learning sessions that they attended. Others felt that you gave them the initiative to look at their professional and personal lives in a different way in order to make opportunities for themselves... Thanks again for all that you did to make our event a success. - Elizabeth Percesepe-Wallace, The World Bank

Many compliments came flooding in after your presentation and you really made our symposium committee look great for having found you... Some of the attendees' comments included: "What I liked best about the program was that it was unique - inspirational songs for opening and closing, and high energy presentation!, Infectious energy!, Worth hearing again, Sandy has rekindled the dream, and Sandy made me take a good look at myself and LAUGH!" I personally thank you so much for taking the risk to come to Alaska and expose yourself to the insurance business. - Barbara Wong, President, Alaska Association of Health Underwriters

Our agents absolutely loved your presentation... Your positive attitude and stage presence are truly outstanding! Thanks again for making our convention so special. - Jim Litten, President Residential R.E., F.C. Tucker Co., Indianapolis, IN

Inspirational - sometimes in life we need to listen, laugh, cry and enjoy others who are willing to take us to the next level! - Mary Burns, Legal Department, Milwaukee Brewers, Milwaukee, WI

You clearly are an exceptional individual who has the ability to inspire others to think outside of the box…It is rare to find an individual that can motivate and lead others who are very different from themselves. Your participation at the conference was outstanding! - Rosalyn Dunlap, National Consortium for Academics and Sports, Orlando, FL

Sandy is so powerful a speaker, she gets you emotionally enthralled with her lively, enthusiastic presentations. She made us not want to have breaks or lunch, and to continue beyond the allotted time! - The Corbett Team, Pawtucket, RI

Ideas are thrown around at many seminars...this one provided an outline/process in a simple form for easy implementation. - Joe Lowry, Sales Manager, Semonin Realtors, Louisville, KY

Such energy! Real advice to make real changes in the way one approaches scary situations. Just a wonderful program. - Kathleen Woodworth, Burst, Moore, Smith, McGee, PA, Charleston, SC

I wish I could have had my whole staff here for this speaker! - Bob Ericson, Post Publications/Orlando, FL

• The World Bank
• Suddath Relocation Services, Inc.
• International Association for Administrative Professionals (IAAP)
• APC Conference
• American Society for Administrative Professionals (ASAP)
• National Association for Catering Executives (NACE)
• American Management Association
• NALS…the association for legal professionals
• Alaska Association of Health Underwriters
• Oregon Association of Health Underwriters
• Alaska Independent Insurance Agents & Brokers Association
• California Association of REALTORS
• Sacramento Association of REALTORS
• San Antonio Board of REALTORS
• Michigan Association of REALTORS
• Women's Council of REALTORS
• The Mili Group, Inc.
• F.C. Tucker Company Realtors
• The Realty Alliance
• Apple Realty
• Goodwin Realty
• Palm Properties
• Mortgage One Financial Services

• Entrepreneur Magazine
• National Association of REALTORS Magazine
• Florida REALTOR Magazine
• Georgia REALTOR Magazine
• ASAP Magazine (columnist)
• ... and other trade and industry journals

• It's My Dream...And Who Am I To Stop Me? (a guide to stop the excuses and start living!)
• Get the Knowledge Out of Technology: A Guide for Real Estate Professionals
• No Risk, No Reward Mem-Cards (deck of 27 playing cards with tips, pointers and quotes to inspire you to take reasonable and appropriates to achieve more!)

Sandy's affiliations include:

• National Speakers Association (NSA) and Central Florida Chapter (President-Elect)
• American Society of Composers, Authors and Publishers
• Toastmasters International
• Give Kids Safe Shelter (Officer)
• Children's Advocacy Center (Officer)
• Kissimmee/Osceola Chamber of Commerce (Small Business Council Board Member)