Terri Kabachnick,
CSP, CPBA, CPVA, CAIA

Terri Kabachnick is an international expert on "perfecting the human side of business." With more than 25 years of first-hand retail experience in executive management, Terri is one of retailing's most sought after productivity specialists. In 1984 she founded The Kabachnick Group, Inc., and has used her knowledge and experience of sales management, finance, marketing, and restructing to help organizations like Agway Energy Products, Cortefiel SA-Spain, Mid-States Distributing Company, Inc., Neiman-Marcus, Inc., Rich's Lazarus & Goldsmith's, SB & Partners-Belgium, Toys 'R Us, Net Optics, and OrthoRehab build and retain a talented, productive, and peak performance workforce.

Terri's consulting, speeches, seminars, and executive coaching programs deliver proven and successful practices that teach leaders how to take full advantage of the people power in their organizations. She has become one of only five people worldwide to hold the following four special designations:

CSP (Certified Speaking Professional) - awarded to fewer than seven percent of professional speakers.
CPBA (Certified Professional Behavior Analyst)
CPVA (Certified Professional Values Analyst)
CAIA (Certified Attribute Index Analyst)

She also serves as a coach and confidant to some of the world's most successful business leaders.

With her unique focus on "the human side of business," she is frequently quoted as a retail and employee behavior expert. Her insights have been featured in USA Today, Fairchild Publications, Chain Drug Review and numerous other industry and trade publications. She is the author of the Retail Interactive CoachÒ [RIC], an interactive multimedia CD-ROM retail training program and the Star Performer Ò New Techniques in Retail Selling audio training program. Her articles on communication and employee behaviors and beliefs have become required reading in many top companies.

Terri's professional affiliations include:

• NSA - National Speaker's Association
• NRF - National Retail Federation
• ASTD - American Society of Training and Development
• SHRM - Society for Human Resource Management
• RAMA - Retail Advertising and Marketing Association
• SIFE - Students In Free Enterprise